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FAQ

  • Where are the PPE & medical supply products shipped from?

    We ship all of our PPE products from our local warehouse in Los Angeles, California.
  • When will my order be delivered?

    We are proud to ship all of our orders within 24 hours from the time the order is placed. Any potential shipping delays are accounted for by the shipping courier. Please contact the shipping courier via the tracking number received with your order for any questions or concerns.
  • Do you accept return?

    Due to the necessary health and safety precautions, we do not accept any return products. All PPE products are new and they are final sale—because of the health concerns and regulations (and extra precaution) these are not available for return or refund.
  • Where are these manufactured?

    These masks are made in China and distributed by Expedited PPE.
  • Do they meet U.S. standards and regulations?

    All products are cleared by the FDA if not otherwise specified. Some of these products are NIOSH approved to meet hospital use standards.
  • What’s the difference between N95 and KN95?

    Both N95 and KN95 have 95% filtration efficiency. The KN95 is the Chinese authority’s standard.
  • How often should I replace my masks?

    All of the masks, PPE, and medical supply products are disposable. Replace the mask with a new one as soon as it is damp and do not re-use the disposable masks.

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